Effective Date: [23/05/2025]

1. Introduction Black Tie Concierge Ltd is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your personal information in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation or “GDPR”) and the Maltese Data Protection Act (Chapter 586 of the Laws of Malta).

2. Data Collection and Use We collect personal data to provide our services, manage our relationship with you, and comply with our legal obligations. The types of personal data we may collect include:

• Contact details (name: Black Tie Concierge, address: Frobisher Residence, AB Flat 4, IX-Xatt Ta’ Ta’ Xbiex, Ta’ Xbiex, XBX1027, Malta, email: [email protected], phone number: +356 7778 8774)
• Identification information (ID card number, passport number)
• Payment details
• Communication records

3. Legal Basis for Processing We process your data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests pursued by us or a third party

4. Data Subject Rights Under the GDPR, you have the following rights:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object
• Right to lodge a complaint with the IDPC (www.idpc.org.mt)

To exercise your rights, contact us at the details provided below.

5. Data Retention We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law.

6. Data Sharing We do not sell your data. We may share your information with:

• Service providers processing data on our behalf
• Regulatory authorities, where legally required
• Business partners, where necessary and with appropriate safeguards

7. International Transfers If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Security Measures We implement appropriate technical and organizational measures to secure your data, including:

• Encryption
• Access controls
• Regular audits and monitoring

9. Cookies Our website may use cookies to improve your browsing experience. You will be informed and asked for consent where required.

10. Contact Us For any questions or to exercise your data protection rights, contact:

Company Name: Black Tie Concierge
Address: Frobisher Residence, AB Flat 4, IX-Xatt Ta’ Ta’ Xbiex, Ta’ Xbiex, XBX1027, Malta
Email: [email protected]
Phone Number: +356 7778 8774

11. Complaints If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC): www.idpc.org.mt